When you become our client (fill out application form/contact form or contact us by e-mail, whatsapp or telegram), we become your data controller.
What kind of data do we collect?
We process following data: name, surname, email address, phone number. Because most of the services we provide you require more data and personal information, we often need: your passport or ID number and a copy of these documents, date of birth, nationality, address and any information that would be relevant for the application. When you ask us to help you prepare the documents for the application (NIE, empadronamiento, social security, ….) we need to check the documents before the presentation to make sure, there is not missing anything important in the documentation that will be presented.
We do not ask for more data or personal information than is needed to provide the service and customer care for you.
Purpose of using and colleting your personal information and data
We use your personal information and data in order to provide you our service.
We also use it to provide customer service, to provide you with a personalized user experience on our website, to provide you with personalized advertising and marketing communication.
Sharing your personal information and data
In order to provide you our services, we share the data with the offices (e.x. immigration office, town hall office, notaries), employees of NIE 24 Barcelona, translators, lawyers, marketing specialists, providers of internet connection and IT services, Google LLC because we keep the data in Google disk and with the provider of our software solution.
Security
We do the best to protect your personal information and data. We protect it in order to minimize risks associated with data loss, misuse or unauthorized access.
Feel free to contact us at: info@nie24barcelona.com
